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This wiki is home to planning and roadmap documents for the 18F website.

Key documents

• Design work and interaction with partners is guided by experience principles.
• We store research materials in the research branch, organized by sprint name.
• For editorial style, we follow the 18F Content Guide.
• Our project hypotheses document what we're doing, and why.
• To contribute to the site, see our contributing guidelines.
• Helpful thread on analytics

Core hypotheses / current work

Up next

2. Telling users what to expect when they contact us
   ...will make the business development process smoother

3. Changing the "Hire 18F" and "Join 18F" nav labels
   ...will make people less confused about which is which

Recent work

• Improving the "what we deliver" page (release 1.2.0)
  ...will help partners understand what we do by directing them to project pages
• Creating an "About 18F" page (release 1.1.8)
  ...will help build trust with federal parters by clarifying who we are and how we work
  • Create an "about" page to clarify what 18F is and our relationship to GSA
  • This page also includes a For press section, which allowed us to retire the outdated /press page
• Improving the project page layout (release 1.1.8)
  ...will help users understand quickly that these are examples of past projects, as well as offering better metadata and clearer calls to action
  • Write plain-language summaries of past projects and make them easy to find
  • Add metadata column to hold quote, links, resources, and lists of partner agencies; explicit CTA at bottom of the page; 3 featured blog posts; smaller image, to be more tolerant of lower-quality images
  • Initial project pages were in release KuriousKettle
• Reorganizing the homepage (release 1.1.5)
  ...will make it quicker for users to understand who we are
  • Say who we are first, and feature several projects instead of one
  • Clarify the call to action: invite users to contact us with inquiries
  • Testing in this round of research
• Introducing new categories of projects (introduced on the homepage in release 1.1.5)
  ...will help partners understand what we do
  • Based on Outreach/Comms research
  • Testing in this round of research
• Revised "Hire 18F" content (pull request)
  ...will help people feel confident reaching out to us for potential work
  • Clarify the intake process and tell people what to expect after emailing 18F
  • Preliminary research results

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Also next up / ideas:

• Update Join 18F content to be clearer about our hiring status