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When checking out as a Guest checkout, the order completes, however the user is shown the checkout page module with a message of "Please, login to view your order". At this state, the user is "logged in" however they do not have a "real" user and cannot log in. If I load the same cart checkout page with a completely logged out user (public access) then the checkout receipt screen shows correctly.
Software Versions
DNN: 9.8
Hotcakes: 3.5.0
To Reproduce
Steps to reproduce the behavior:
Go to the cart and perform a GUEST checkout
The next screen at cart completion is /Checkout/action/receipt/id/guidhere
the message displayed is
<div class="hcMvcView">
<div class="dnnFormMessage">
<span class="dnnModMessageHeading"></span>
<span>Please, login to view your order</span>
</div>
</div>
The state of the DNN instance is that the user shows as "logged in" because the state of login / logout buttons in the skin show the option for logout
at this point, you can open an incognito window for the same site and page url and, while logged out as a public user, load the same page /Checkout/action/receipt/id/guidhere
and will see the receipt information successfully
as soon as you click to logout of that site, the logged out state of the checkout page shows the receipt screen correctly.
Expected behavior
allow a guest checkout to properly see their receipt on the checkout page
Actual behavior
There is now a problem with guest checkout where at order completion, the guest user is displayed a "please log in" message in the receipt screen vs their receipt
NOTE, this is also what the admin/host user sees when loading that same page
Screenshots
screenshot of logged in guest user
Error log
no errors are generated during this process
Additional Notes
this does not happen to a logged in existing user. that user gets the receipt screen successfully
this DOES HAPPEN to a new user who creates a brand new account during the checkout process
The text was updated successfully, but these errors were encountered:
I remember reporting that issue years ago in whatever existed before zendesk ;) I don't remember the root cause, but I solved it by adding a custom workflow to create and login a user.
Describe the bug
When checking out as a Guest checkout, the order completes, however the user is shown the checkout page module with a message of "Please, login to view your order". At this state, the user is "logged in" however they do not have a "real" user and cannot log in. If I load the same cart checkout page with a completely logged out user (public access) then the checkout receipt screen shows correctly.
Software Versions
To Reproduce
Steps to reproduce the behavior:
and will see the receipt information successfully
Expected behavior
allow a guest checkout to properly see their receipt on the checkout page
Actual behavior
There is now a problem with guest checkout where at order completion, the guest user is displayed a "please log in" message in the receipt screen vs their receipt
NOTE, this is also what the admin/host user sees when loading that same page
Screenshots
Error log
no errors are generated during this process
Additional Notes
The text was updated successfully, but these errors were encountered: