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no documents uploaded/thumbnail #102

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lucafolin opened this issue Aug 26, 2020 · 2 comments
Open

no documents uploaded/thumbnail #102

lucafolin opened this issue Aug 26, 2020 · 2 comments
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type/bug Something isn't working

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@lucafolin
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Hi I have installed lodestone in docker containers. I have insert into /data/storage/documents directory of "storage" container 3 pdf files and one txt file but they don't appear in the dashboard as you can see in the attached image. The "file size" canghed based on the file size of the file I have uploaded but no more info about the files, no way to choose one of the files I have uploaded. How can I fix the problem ?

image

@dskaggs
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dskaggs commented Aug 27, 2020

Can you check to see if there were any errors reported? You can click the "Heartbeat" icon in the top right and look toward the bottom of the page for the "Queue: Errors" line. If it says there were errors reported, you can click the "View" button to see which documents encountered an error being imported.

@lucafolin
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Hi sorry for my late answer. I have checked but no errors appear in the "Heartbeat" as you can see in the first image:

image1

as you can see in this image I have mapped my docker/lodestone/storage/ with /data folder and in my folder there are some documents that don't appear in the web UI:

image2

@dskaggs dskaggs added the type/bug Something isn't working label Feb 3, 2021
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