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Boarding Doesn't Show in my Web application #527

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raox1 opened this issue Jun 30, 2022 · 4 comments
Open

Boarding Doesn't Show in my Web application #527

raox1 opened this issue Jun 30, 2022 · 4 comments
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@raox1
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raox1 commented Jun 30, 2022

When i try to add a new boarding through the mobile application, it doesnt get uploaded in the web application, even though it does show in my records in the app. i logged in through the same email id.

@raox1 raox1 added the bug Something isn't working label Jun 30, 2022
@Sheeri
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Sheeri commented Jul 1, 2022

We are currently experiencing an issue with Realm sync that is causing this issue.

@raox1
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raox1 commented Jul 3, 2022

alright, does that happens automatically ? like the break in realm sync, or it might be result of some coding bug??

@Sheeri
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Sheeri commented Jul 12, 2022

Hi! The break in realm sync is a backend issue, and it wasn't a coding bug, it was an infrastructure problem. We have corrected it on our side of things. Although I realize I'm speaking out our particular infrastructure, and if you have built it yourself with your own Realm, you may have a different infrastructure?

Did you build it with your own realm? If not, what's the Realm ID you're using (like, is it the sandbox account, Realm ID = wildaidsandbox-mxgfy?

@Sheeri
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Sheeri commented Aug 24, 2022

@lalitrao-1 is this still an issue for you? If not, we will close it in a week (you can always reopen or make a new ticket).

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