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README
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NAME
RT-Extension-TodoList
DESCRIPTION
Add todo lists to tickets. Often a ticket will define a task that
requires several repeatable steps. For example:
'Deploy new server' = (
Order server,
Find rack space,
Confirm power,
Run networking,
Assign IPs,
Autoload base OS
);
Where the steps listed above will generally always be the same for the
task of deploying a new server rack. This extension make tracking these
tasks from one ticket simple by adding a todo list that can be used
repeatedly on any ticket created for the queue.
RT VERSION
Works with RT 5.0
INSTALLATION
perl Makefile.PL
make
make install
May need root permissions
Edit your /opt/rt4/etc/RT_SiteConfig.pm
Add this line:
Plugin('RT::Extension::TodoList');
Clear your mason cache
rm -rf /opt/rt4/var/mason_data/obj
Restart your webserver
CONFIGURATION
To make a custom field a todo list custom field, create a new custom
field of type "select multiple values". Once created there will be a
checkbox option to make the custom field a todo list custom field, then
you can apply the custom field by queue per usual.
Each item in the list will be a todo list checkbox item and each custom
field applied to the queue as a todo list custom field will be available
to load as the tickets todo's.
TodoListShowOnUpdate
By default, the TodoList will not be shown on the ticket update page. If
you want to show it, set the following in your RT_SiteConfig.pm:
Set($TodoListShowOnUpdate, 1);
AUTHOR
Best Practical Solutions, LLC <[email protected]>
All bugs should be reported via email to
or via the web at
http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-TodoList
LICENSE AND COPYRIGHT
This software is Copyright (c) 2019 by Best Practical LLC
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991