README.md

TrueSight Pulse Jira Integration Plugin

Collects tickets(Jira Core, Jira Software and Jiar Service desk) from jira servers and collected tickets are sent to Truesight Intelligence as Events. The plugin allows multiple Jira instances data to be collected with independent polling interval.

Prerequisites

Supported OS

OS	Linux	Windows	OS X
Supported	v	v	v

Runtime Environment

Runtime	node.js	Python	Java
Required			v*
* java 1.8+

• How to install java?

TrueSight Pulse Meter versions v4.7.1-865 or later

• To install new meter go to Settings->Installation or see instructions.
• To upgrade the meter to the latest version - see instructions.

Ingesting historical Jira data

If you want to import historical Jira data into TrueSight Intelligence, it is recommended that you ingest the historical data before configuring the plugin for data collection. For more information, see Jira bulk ingestion on GitHub.

Plugin Configuration Fields

Field Name	Description
App Id	The TrueSight Intelligence App using which the events will be tagged. If the App does not exist, a new App is created
Host Name	The host of Jira server
Port	The port of Jira server
Username	The user of Jira server
Password	The password of Jira server
Poll Interval	How often (in minutes) to poll for collecting the tickets
Field Mapping	Type of fields will be collected (more info please check in template section)
protocolType	Type of protocols (https or http)
Source	The jira instance name

Metrics Collected

Metrics Name	Description
Jira Plugin Heartbeat	Heartbeat metric(with value 1) for Jira Plugin
Jira Successful Events ingestion count	Total events successfully ingested to TSI
Jira Events ingestion failure count	Failed event ingestion count to TSI
Jira Events ingestion exception	Plugin exception (values as 0/1, 0 as no exception)

Templates

1. Jira Default Template

References

Jira Plugin Documentation