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bug: 5 mb attachment limit triggers on files of less size #783

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povesma opened this issue May 20, 2024 · 14 comments
Open

bug: 5 mb attachment limit triggers on files of less size #783

povesma opened this issue May 20, 2024 · 14 comments
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@povesma
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povesma commented May 20, 2024

Describe the bug

5 mb attachment limit triggers on files of less size when attaching them as "document".

To Reproduce

In a mobile app tap paperclip, them Document, choose a small file (I used a 75 Kb image). Get the message:

"File exceeds the 5MB attachment limit"

Expected behavior

File it attached (regardless of the size!)

Environment

  • A self hosted installation of Chatwoot v.3.8.0 (Docker installation)
  • Chatwoot Mobile App Version: 1.10.37 for Android

Additional context

The attachment size limit should be adjustable (why 5mb?..) (at the server side?).

Possible fixes

No known workarounds

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linear bot commented May 20, 2024

@MuhammadAakash
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Hi, @povesma .
I would like to work on this issue.

@MuhammadAakash
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MuhammadAakash commented Jun 5, 2024

@sojan-official can you please assign this issue to me. So, I can setup the project after that. And start working over this issue.

@MuhammadAakash
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Hi @povesma, can you please tell me who can assign issues? It seems that @sojan-official has been offline for some time.

@sojan-official
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sojan-official commented Jun 18, 2024

@MuhammadAakash please go ahead.
apologies for the delayed follow up

@MuhammadAakash
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@sojan-official it's okay no problem

@Matheuskmrs
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Hello! Have you managed to fix this issue regarding the file size being limited to 5mb?

@MuhammadAakash
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Hello @Matheuskmrs . I have done the setup part and I will create a PR this weekend for this.

@Matheuskmrs
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@MuhammadAakash Thanks for the information!
Do we have any plans for the audio recorder and audio playback on the chat screen?

@MuhammadAakash
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MuhammadAakash commented Jul 3, 2024

@Matheuskmrs I think @sojan-official will answer this question. But you can check if there are any feature requests are submitted or any issue is created for that.

@Matheuskmrs
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@MuhammadAakash I noticed that there is already a record regarding the audio recorder. I will be mentioning Sojan. Thanks for the help!

@MuhammadAakash
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@Matheuskmrs Yeah sure.
You are welcome.

@muhsin-k muhsin-k added feature New feature chore and removed feature New feature labels Jul 15, 2024
@muhsin-k muhsin-k changed the title 5 mb attachment limit triggers on files of less size bug: 5 mb attachment limit triggers on files of less size Jul 15, 2024
@hereck
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hereck commented Aug 7, 2024

News about this fix?

@germanmontedoro
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news how to fix ?

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