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[Bug]: Even after a full re-install some settings remain changing the color at the end of the print #263

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dirkvranckaert opened this issue Nov 27, 2022 · 4 comments
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support User support questions

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@dirkvranckaert
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Description of the bug

I just installed the plugin, used it for some time. But for some reason at the end of every print it makes the leds go red. Something I have probably set once. But I don't manage in 'removing' it anymore.

Actually I wanted to remove the entire plugin to 'reset' this behaviour. But even after removing the plugin it keeps triggering at the end of every print...

How can I make sure that really every file it removed that needs to be removed so that nothing gets triggered anymore?

Software versions

Octoprint 1.8.3
WLED 0.2.1

Logs and screenshots

No logs or screenshots to share, simply want to be able to fully remove it.

@cp2004
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cp2004 commented Nov 27, 2022

When you uninstall the plugin through the plugin manager, restart OctoPrint and it should be gone like any other plugin.

If you're having issues uninstalling it, then I'll need the logs to diagnose

@dirkvranckaert
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It's still happening, the plugin has been installed 14days ago now and still sometimes the leds are being turned red (was my config of for a failed print). Strange this is that it's always at the end of a print or (as it seems) at 50% of the print happening now...

What log file should I extract for you?

@dirkvranckaert
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@cp2004 what logfile should I extract for you?
I've temp. fixed the issue by changing the IP address of my WLED module, but that should not be the 'fix'...

@cp2004
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cp2004 commented Dec 30, 2022

@dirkvranckaert many apologies for the delay replying to you here, somehow this issue has missed my notifications.

When you uninstall a plugin from the plugin manager, you have two options:

When you pick just 'uninstall', the configuration will be kept

When you pick 'uninstall and clean up data', all the configuration will be removed. There is some config that is in the plugin by default, and there is a wipe effect for 'print failure'.

The regular octoprint.log file is all that is required here I think for now if the plugin is not working correctly.

From your config.yaml file for OctoPrint, you could find the WLED configuration and share that as well, it might help. Don't share the whole file as it can contain secrets, but the WLED section should not.

@cp2004 cp2004 added the support User support questions label Jan 3, 2023
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