Playback causes 402 Error while connecting AppleTV through Airplay

[RickLI-beep]

Hi there,

I've tried to play a video with the provided 'AdvancedExample' project through Airplay, but it failed to start the AD and shows an error message "VAST media file loading reached a timeout of 8 seconds."

The steps to reproduce it:

1. Launch the 'AdvancedExample' app
2. Connect the test device with AppleTV through Airplay
3. Tap the first item 'Pre-roll'
4. Then the error message shows up through the consoleView after 8s, and the AppleTV kept showing an loading spinner afterwards

The messages printed in the console of Xcode are:

2022-04-07 17:01:19.611991+1000 AdvancedExample[5107:253549] Requesting ads
2022-04-07 17:01:20.110015+1000 AdvancedExample[5107:253549] AdsManager event Loaded
2022-04-07 17:01:28.143871+1000 AdvancedExample[5107:253549] AdsManager error: Optional("VAST media file loading reached a timeout of 8 seconds.")
2022-04-07 17:01:28.154925+1000 AdvancedExample[5107:253549] AdsManager event Pause
2022-04-07 17:01:28.178003+1000 AdvancedExample[5107:253549] AdsManager event All Ads Completed

My current location is at Sydney, Australia, not sure if it's relevant. :)

Do you have any ideas how to mitigate this issue, so that the playback can be shown on AppleTV through Airplay successfully?

Cheers,

Rick

[dadigua2333]

I also encountered this problem in China Have you solved the problem

[dadigua2333]

设置一下超时时间为15s 我解决了这个问题.
IMAAdsRenderingSettings