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Ring integration floods log with subscription message #134095

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logicbus opened this issue Dec 27, 2024 · 1 comment
Open

Ring integration floods log with subscription message #134095

logicbus opened this issue Dec 27, 2024 · 1 comment

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@logicbus
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The problem

Every three or four minutes, a message is logged that says, "Your Ring account does not have an active subscription."

This message isn't necessary at all. Logging this once at boot would be reasonable. Logging it 480 times each day is completely unreasonable.

At least one other person is seeing this:
https://community.home-assistant.io/t/turn-off-ring-subscription-warning/813722

Can this message be removed, or modified to happen only on boot? Or can it be controlled with a toggle in UI?

What version of Home Assistant Core has the issue?

core-2024.12.5

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Ring

Link to integration documentation on our website

https://www.home-assistant.io/integrations/ring/

Diagnostics information

home-assistant_ring_2024-12-27T15-59-35.341Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2024-12-27 10:24:38.762 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-27 10:27:38.763 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-27 10:30:38.841 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-27 10:34:38.787 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-27 10:38:38.882 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-27 10:41:38.918 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-27 10:45:38.797 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-27 10:48:38.831 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-27 10:51:38.942 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-27 10:55:38.822 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.
2024-12-27 10:57:38.388 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/ring_devices
method: GET
json: None
data: None
 extra_params: None
2024-12-27 10:57:38.589 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/doorbots/27437855/history
method: GET
json: None
data: None
 extra_params: {'limit': 10}
2024-12-27 10:57:38.590 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/doorbots/27437855/health
method: GET
json: None
data: None
 extra_params: None
2024-12-27 10:57:38.754 DEBUG (MainThread) [homeassistant.components.ring.coordinator] Finished fetching devices data in 0.366 seconds (success: True)
2024-12-27 10:58:38.388 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/ring_devices
method: GET
json: None
data: None
 extra_params: None
2024-12-27 10:58:38.597 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/doorbots/27437855/history
method: GET
json: None
data: None
 extra_params: {'limit': 10}
2024-12-27 10:58:38.598 DEBUG (MainThread) [ring_doorbell.ring] url: /clients_api/doorbots/27437855/health
method: GET
json: None
data: None
 extra_params: None
2024-12-27 10:58:38.831 DEBUG (MainThread) [homeassistant.components.ring.coordinator] Finished fetching devices data in 0.443 seconds (success: True)
2024-12-27 10:58:38.832 WARNING (MainThread) [ring_doorbell.doorbot] Your Ring account does not have an active subscription.

Additional information

No response

@home-assistant
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Hey there @sdb9696, mind taking a look at this issue as it has been labeled with an integration (ring) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of ring can trigger bot actions by commenting:

  • @home-assistant close Closes the issue.
  • @home-assistant rename Awesome new title Renames the issue.
  • @home-assistant reopen Reopen the issue.
  • @home-assistant unassign ring Removes the current integration label and assignees on the issue, add the integration domain after the command.
  • @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
  • @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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