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Netatmo Smarher 2 too high delay sync (over 3 minutes) #134099

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mrgiov opened this issue Dec 27, 2024 · 1 comment
Open

Netatmo Smarher 2 too high delay sync (over 3 minutes) #134099

mrgiov opened this issue Dec 27, 2024 · 1 comment

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@mrgiov
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mrgiov commented Dec 27, 2024

The problem

Hello, recently (since this winter, I noticed the issue) I’ve observed that the synchronization between my Netatmo Smarther 2 thermostat and Home Assistant is very slow, taking over 3-5 minutes between the actual state and what I see on the dashboard. I noticed this doesn’t happen when using the thermostat’s official app.
Has anyone experienced a similar issue?
Thanks.

What version of Home Assistant Core has the issue?

core-2024.12.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Netatmo

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

@mib1185
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mib1185 commented Dec 27, 2024

Hi @mrgiov

We use GitHub for tracking issues with Home Assistant Core itself, not for providing support - so if you could provide more details like logs or any other helpful diagnostics data or error details or steps how to reproduce or your configuration, than we can handle it as an issue report, else it is a support request and you should try our Community Forum or join our Discord chat server.

Thanks! 👍

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