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the app is always restart #15

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hamedelbhrawy opened this issue Dec 31, 2023 · 17 comments
Open

the app is always restart #15

hamedelbhrawy opened this issue Dec 31, 2023 · 17 comments

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@hamedelbhrawy
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i do all the steps and app open then close by it self galaxy notes

@kellwinr
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kellwinr commented Jan 6, 2024

you'll need to sign in through the Samsung Accounts App first, if this is not the case please provide more details

@hamedelbhrawy
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i apply all steps and sign in and the app work when i make sync notes start to load then when it load al most 90 % the app close by it self and when i open it again it appeared 5 sec and closed again every time

@hamedelbhrawy
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20240106_195745.mp4

@kellwinr
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kellwinr commented Jan 9, 2024

Try resetting the Samsung Notes & Samsung Accounts via Settings, make sure everything is synched first in your other Samsung devices. If not uninstall both and try again.

@hamedelbhrawy
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same issue

kindly help how to solve

20240109_184855.mp4

@kellwinr
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Have you tried uninstalling and reinstalling both Samsung Notes & Samsung Account?

The loading thing could be "synching"-restoring notes from Samsung Cloud.
I don't know how to read the texts in the video.

@hamedelbhrawy
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you'll need to sign in through the Samsung Accounts App first, if this is not the case please provide more details

I already signed in and app is worked fine but when notes sync in closed by it self and

I'll send other video in English

But I think error happening when the sync of notes load 100% and app close by it self after that

@hamedelbhrawy
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Have you tried uninstalling and reinstalling both Samsung Notes & Samsung Account?

The loading thing could be "synching"-restoring notes from Samsung Cloud.
I don't know how to read the texts in the video.

And yes I Uninstalled all apps and then re install

@hamedelbhrawy
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Have you tried uninstalling and reinstalling both Samsung Notes & Samsung Account?

The loading thing could be "synching"-restoring notes from Samsung Cloud. I don't know how to read the texts in the video.

the text is for sync

@hamedelbhrawy
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any update or recommendations to solve problem please ?

@kellwinr
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kellwinr commented Jan 19, 2024

reset didn't work? settings/app setting/ terminate & reset
image

@hamedelbhrawy
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reset didn't work? settings/app setting/ terminate & reset
image

Yes didn't work

@kellwinr
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I don't know whether this will work but give it a try. If not, I'll look into the registry to completely remove traces of Samsung Accounts/Notes-related stuff.

Settings/app setting/ terminate & reset [SAMSUNG NOTES & SAMSUNG ACCOUNT APP]
Uninstall Samsung notes and Samsung Account
Restart laptop/pc

image
image

https://store.rg-adguard.net/
Paste this url/link: https://apps.microsoft.com/detail/9NBLGGH43VHV?hl=en-gb&gl=US
Scroll to the very bottom, download the msixbundle Samsung Notes 4.3.182.0 Neutral
Download that, it's safe.
Open the .msix file and install Samsung Notes.

image

Run the script (GalaxyBookMask.no.startup.bat)
Open Samsung Notes
Sign in -> download Samsung Accounts from MS Store
Sign in to Samsung Accounts
Sign in to Samsung Notes

@hamedelbhrawy
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still same issue

@hamedelbhrawy
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Any solution for this problem ?

@hruzgar
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hruzgar commented Feb 12, 2024

I'm encountering a similar issue, although I believe it's not related to this repository.

The synchronization mechanism used by the Samsung Notes developers seems to be highly inefficient. I don't know how it would be if you wouldn't use sync but if you have Synchronization open, It appears to utilize about 6 times the combined size of all notes in RAM. So the app itself has very poor memory management.

Also it doesn't utilize all that space at once (at the start of the app) but does it incrementally.

In your case I think the app crashes because your ram runs out of memory. I suggest you keep your task manager open while opening the app and specifically look at the memory consumption to see if it has anything to do with that. cheers

@hruzgar
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hruzgar commented Feb 12, 2024

Ok so when i disable sync it stays at a consistent 200-300MB. Only when I enable Sync, it takes 6 times the size of your notes from your ram incrementally. It's definitely a bug the devs need to address.

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