Please consult our Frequently Asked Questions page.
If your question is still unanswered, we suggest you use our forum.
Before reporting a bug, please make sure you're using the latest version of XBian with all updates installed, or at least verify that the problem is still reproducible with the latest version. Your bug might be already fixed.
We can't provide support for XBMC/Kodi add-ons made by third parties - you should get in contact with the add-on author(s) in that case.
Open a new issue and try to answer the following questions:
- what did you do?
- what did you expect to happen?
- what happened instead?
If you're having an issue with XBMC/Kodi, please provide a debug enabled log file (instructions).
Make sure to specify which platform, and the specific model, you're experiencing the problem on:
- Raspberry Pi
- CuBox-i and/or HummingBoard
Developers might ask further questions regarding the issue you're experiencing, or may want you to test a specific version of a package which may fix your problem.
Please remember that this an open source project and people are doing their best in their free time.
Also, there's no point in reporting a bug if you don't actually care to get it fixed.