diff --git a/README.md b/README.md index 96eac71..f810ac3 100644 --- a/README.md +++ b/README.md @@ -1,17 +1,30 @@ # Welcome to Zammad -Zammad is a web based open source helpdesk/ticket system with many features -to manage customer communication via several channels like telephone, facebook, -twitter, chat and emails. It is distributed under the GNU AFFERO General Public - License (AGPL). Do you receive many emails and want to answer them with a team of agents? -You're going to love Zammad! +Are you juggling countless customer inquiries across multiple channels? +Struggling to keep your support team on the same page? +Or spending more time managing your helpdesk than delivering exceptional support to your customers? -## Use cases +Zammad is your Swiss Army knife - a web-based, open-source helpdesk and customer support platform +packed with features to streamline customer communication across channels like email, chat, telephone and social media. -This repository is the starting point if you want to: +## The Software -- deploy Zammad in a containerized production environment -- test the current `stable` or `develop` versions of Zammad +The Zammad software is and will stay open source. It is licensed under the GNU AGPLv3. +The source code is [available on GitHub](https://github.com/zammad/zammad) and owned by +the [Zammad Foundation](https://zammad-foundation.org/), which is independent of commercial +providers such as Zammad GmbH. + +## The Company - Zammad GmbH + +The development of Zammad is carried out by the [amazing team of people](https://zammad.com/en/company) +at [Zammad GmbH](https://zammad.com/) in collaboration with the community. +We love to create open source software for you. If you want to ensure the Zammad software +has a bright and sustainable future, consider becoming a Zammad customer! + +> Are you tired of complex setup, configuration, backup and update tasks? Let us handle this stuff for you! 🚀 +> +> The easiest and often most cost-effective way to operate Zammad is [our cloud service](https://zammad.com/en/pricing). +> Give it a try with a [free trial instance](https://zammad.com/en/getting-started)! ## Getting started