Open Ticket v4 Beta

.github/CODE_OF_CONDUCT.md

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+# Contributor Covenant Code of Conduct
+
+## Our Pledge
+
+We as members, contributors, and leaders pledge to make participation in our
+community a harassment-free experience for everyone, regardless of age, body
+size, visible or invisible disability, ethnicity, sex characteristics, gender
+identity and expression, level of experience, education, socio-economic status,
+nationality, personal appearance, race, religion, or sexual identity
+and orientation.
+
+We pledge to act and interact in ways that contribute to an open, welcoming,
+diverse, inclusive, and healthy community.
+
+## Our Standards
+
+Examples of behavior that contributes to a positive environment for our
+community include:
+
+* Demonstrating empathy and kindness toward other people
+* Being respectful of differing opinions, viewpoints, and experiences
+* Giving and gracefully accepting constructive feedback
+* Accepting responsibility and apologizing to those affected by our mistakes,
+  and learning from the experience
+* Focusing on what is best not just for us as individuals, but for the
+  overall community
+
+Examples of unacceptable behavior include:
+
+* The use of sexualized language or imagery, and sexual attention or
+  advances of any kind
+* Trolling, insulting or derogatory comments, and personal or political attacks
+* Public or private harassment
+* Publishing others' private information, such as a physical or email
+  address, without their explicit permission
+* Other conduct which could reasonably be considered inappropriate in a
+  professional setting
+
+## Enforcement Responsibilities
+
+Community leaders are responsible for clarifying and enforcing our standards of
+acceptable behavior and will take appropriate and fair corrective action in
+response to any behavior that they deem inappropriate, threatening, offensive,
+or harmful.
+
+Community leaders have the right and responsibility to remove, edit, or reject
+comments, commits, code, wiki edits, issues, and other contributions that are
+not aligned to this Code of Conduct, and will communicate reasons for moderation
+decisions when appropriate.
+
+## Scope
+
+This Code of Conduct applies within all community spaces, and also applies when
+an individual is officially representing the community in public spaces.
+Examples of representing our community include using an official e-mail address,
+posting via an official social media account, or acting as an appointed
+representative at an online or offline event.
+
+## Enforcement
+
+Instances of abusive, harassing, or otherwise unacceptable behavior may be
+reported to the community leaders responsible for enforcement at
+[email protected].
+All complaints will be reviewed and investigated promptly and fairly.
+
+All community leaders are obligated to respect the privacy and security of the
+reporter of any incident.
+
+## Enforcement Guidelines
+
+Community leaders will follow these Community Impact Guidelines in determining
+the consequences for any action they deem in violation of this Code of Conduct:
+
+### 1. Correction
+
+**Community Impact**: Use of inappropriate language or other behavior deemed
+unprofessional or unwelcome in the community.
+
+**Consequence**: A private, written warning from community leaders, providing
+clarity around the nature of the violation and an explanation of why the
+behavior was inappropriate. A public apology may be requested.
+
+### 2. Warning
+
+**Community Impact**: A violation through a single incident or series
+of actions.
+
+**Consequence**: A warning with consequences for continued behavior. No
+interaction with the people involved, including unsolicited interaction with
+those enforcing the Code of Conduct, for a specified period of time. This
+includes avoiding interactions in community spaces as well as external channels
+like social media. Violating these terms may lead to a temporary or
+permanent ban.
+
+### 3. Temporary Ban
+
+**Community Impact**: A serious violation of community standards, including
+sustained inappropriate behavior.
+
+**Consequence**: A temporary ban from any sort of interaction or public
+communication with the community for a specified period of time. No public or
+private interaction with the people involved, including unsolicited interaction
+with those enforcing the Code of Conduct, is allowed during this period.
+Violating these terms may lead to a permanent ban.
+
+### 4. Permanent Ban
+
+**Community Impact**: Demonstrating a pattern of violation of community
+standards, including sustained inappropriate behavior,  harassment of an
+individual, or aggression toward or disparagement of classes of individuals.
+
+**Consequence**: A permanent ban from any sort of public interaction within
+the community.
+
+## Attribution
+
+This Code of Conduct is adapted from the [Contributor Covenant][homepage],
+version 2.0, available at
+https://www.contributor-covenant.org/version/2/0/code_of_conduct.html.
+
+Community Impact Guidelines were inspired by [Mozilla's code of conduct
+enforcement ladder](https://github.com/mozilla/diversity).
+
+[homepage]: https://www.contributor-covenant.org
+
+For answers to common questions about this code of conduct, see the FAQ at
+https://www.contributor-covenant.org/faq. Translations are available at
+https://www.contributor-covenant.org/translations.

.github/CONTENT_CREATORS.md

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+# 🎥 Content Creators
+Hi there! We're searching for content creators to create tutorials & setup guides for Open Ticket.
+You can get many great rewards from helpin us!
+
+You can choose which type of tutorial you want to make. You can create a quick setup, full setup, plugin tutorial or something else!
+You are not required to talk in the video, but make sure it has some kind of subtitles instead.
+
+### 📄 Requirements
+- 📌 At least 2k subscribers!
+- 📌 A little bit of channel activity! *(minimum 2 uploads/month)*
+- 📌 Video length of at least 3 minutes!
+- 📌 Provide a clear link to the Open Ticket repository!
+- 📌 Recommended language is English!
+- 📌 Recommended platform is YouTube!
+- 📌 Must be for the latest version of Open Ticket!
+- 📌 **(OPTIONAL)** Speech in the video *(AI is allowed)*
+
+
+### 🎁 Rewards
+We won't give out any compensation in money, but we will give you some advantages!
+- ✅ Advertisement of tutorial in the [README.md](../README.md)!
+- ✅ Advertisement of channel in our [discord server](https://discord.dj-dj.be)!
+- ✅ `Content Creator` role in our [discord server](https://discord.dj-dj.be)!
+- ✅ Advertisement of tutorial & channel in documentation!
+- ✅ Lot's of of views generated from GitHub traffic!
+- ✅ A completely free 24/7 hosted Open Ticket bot!
+- ✅ We will advertise the video to all our socials!
+
+### 💤 Outdated Content
+When a tutorial or setup guide is outdated or no longer applicable,
+we will remove it from the `README.md` & documentation.
+Your channel will still stay in the list of contributors, so don't worry about that!
+
+You will be noticed at least a month before removal.
+This way you can take time to create an updated tutorial if you want.
+
+### 💬 Contact Us
+If you've read all these guidelines, requirements & rewards,
+you can create a ticket in our [discord server](https://discord.dj-dj.be) to start working on it!
+
+We will try to help you as fast as possible!

.github/CONTRIBUTING.md

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+# Contributing Guidelines
+<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="500px">
+
+[![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-4.0.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v4.0.0)
+
+These are the Contributing Guidelines of Open Ticket!<br>
+Here you can find everything you need to know about contributing to Open Ticket.<br>
+This includes new features, translations & bug fixes.
+
+### 💬 Translations
+#### Step 1: View & Check
+1. Check the [`./languages/`](./languages/) folder for existing translations.
+2. When it doesn't exist yet, visit **[step 2](#step-2-translation)**.
+3. When it does exist, check if it is outdated, incorrect or incomplete.
+4. If you match one of these requirements, you can also visit **[step 2](#step-2-translating)**.
+
+#### Step 2: Translation
+1. If your language doesn't exist yet, copy the [`english.json`](./../languages/english.json) file and rename it to your language.
+2. You are allowed to use a little bit of `Google Translate` or `DeepL` when mentioned in the upload. (❌ Not Recommended)
+3. Only translate existing values in the json file. Don't add or remove any values from the file.
+4. If you are unable to translate something, leave it in `English`.
+
+#### Step 3: Metadata
+Metadata can be found in the `_TRANSLATION` variable.
+|Value        |Notes                                                                                            |
+|-------------|-------------------------------------------------------------------------------------------------|
+|`otversion`  |The Open Ticket version of this translation. Don't edit this!                                    |
+|`translator` |The translator discord username. When improving existing translation, add your name to the list. |
+|`lastedited` |The last edited date in the `DD/MM/YYYY` format.                                                 |
+|`language`   |The full name of the language with capital letter.                                               |
+
+> #### ✅ You are also allowed to add your username to the [`README.md`](./../README.md) translator list!
+
+#### Step 4: Uploading
+1. When adding a new language, please mention @DJj123dj. He will add the code required for the language to work.
+2. There are currently 3 ways of uploading translations:
+   -  Create a pull request to the [__`dev` branch!__](https://github.com/DJj123dj/open-ticket/tree/dev)
+   -  Create a ticket in our [discord server](https://discord.dj-dj.be)!
+   -  Send a DM to @DJj123dj on discord!
+3. Now you'll need to wait until the next Open Ticket version for it to be added.
+
+#### Step 5: Rewards
+Translators get some rewards for translating Open Ticket!
+- ✅ Credits in the [`README.md`](./../README.md) translator list!
+- ✅ Credits in the changelog!
+- ✅ Credits in the documentation!
+- ✅ Credits in the translation JSON file!
+- ✅ A special role in our [discord server](https://discord.dj-dj.be)!
+
+### 🧩 Plugins (temporary)
+Currently plugins can only be added to the list via our [discord server](https://discord.dj-dj.be)!
+
+### 📦 Features (temporary)
+Currently features can only be suggested in our [discord server](https://discord.dj-dj.be)!
+
+### 🕷️ Bug Fixes (temporary)
+Currently bug fixes can only be reported in the following ways:
+- Create an issue in the repository!
+- Create a ticket in our [discord server](https://discord.dj-dj.be)!
+
+#### Please try to always include the `otdebug.txt` file!
+
+---
+<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="170px">
+
+**Contributing Guidelines**<br>
+[changelog](https://otgithub.dj-dj.be/releases) - [documentation](https://otdocs.dj-dj.be) - [tutorial](https://www.youtube.com/watch?v=2jK9kAf6ASU) - [website](https://openticket.dj-dj.be) - [discord](https://discord.dj-dj.be)<br>
+
+© 2024 - [DJdj Development](https://www.dj-dj.be) - [Terms](https://www.dj-dj.be/terms#terms) - [Privacy Policy](https://www.dj-dj.be/terms#privacy)

.github/FUNDING.yml

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+github: DJj123dj

.github/ISSUE_TEMPLATE/bug_report.md

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+---
+name: Bug Report
+about: Report bugs to help us improve Open Ticket!
+title: "[BUG] Your Bug"
+labels: bug
+assignees: DJj123dj
+---
+
+### Bug Description:
+A clear and concise description of what the bug is.
+
+### Steps To Reproduce:
+Steps to reproduce the behavior:
+1. Go to '...'
+2. Click on '....'
+3. Scroll down to '....'
+4. See error
+
+> Leave empty when you are unable to reproduce the bug!
+
+### Expected Behaviour:
+A clear and concise description of what you expected to happen.
+
+### Screenshots:
+If applicable, add screenshots to help explain your problem.
+
+### Files:
+Please include the `otdebug.txt` file in your report! With this file, we can take a deep-dive in to the error that happend.
+> This file doesn't contain any credentials or sensitive information!
+
+### Additional Notes:
+Add any other context about the problem here.

.github/SECURITY.md

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+# Security Policy
+<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="500px">
+
+[![discord](https://img.shields.io/badge/discord-support%20server-5865F2.svg?style=flat-square&logo=discord)](https://discord.com/invite/26vT9wt3n3)  [![version](https://img.shields.io/badge/version-4.0.0-brightgreen.svg?style=flat-square)](https://github.com/DJj123dj/open-ticket/releases/tag/v4.0.0)
+
+This is the Security Policy of Open Ticket!<br>
+Here you can find a list of all supported & deprecated versions of the bot.<br>
+You will also find some guidelines about how to report vulnerabilities, bugs & errors.
+
+### 📦 Supported Versions
+Below, you can find a list with the status of every Open Ticket version.<br>
+This list will be updated on every release.
+
+- 🟦 Early Access **(ideas, bugs, support, html transcripts)**
+- ✅ Supported **(features, bugs, support, docs, html transcripts)**
+- 🚧 Maintenance **(support, docs, html transcripts)**
+- 🟧 Deprecated **(docs)**
+- ❌ Fully Deprecated
+
+| Version    | Supported | Notes                          |
+|------------|-----------|--------------------------------|
+| 4.0.0-beta | 🟦        | For v4.0.0 Full Release        |
+| 3.5.8      | ✅        | Supported until October 2024   |
+| 3.5.7      | ✅        | Supported until September 2024 |
+| 3.5.6      | 🟧        | Documentation Only             |
+| < 3.5.6    | 🟧        | Documentation Only             |
+| < 3.5.0    | ❌        |                                |
+
+### 🕷️ Reporting Vulnerabilities
+You can report vulnerabilities, errors & bugs using one of the following methods:
+- Create an issue on GitHub!
+- Create a ticket in our [discord server](https://discord.dj-dj.be)!
+- Message @DJj123dj in DM on discord!
+- Send an E-mail to [[email protected]](mailto:[email protected])!
+
+When you report a problem, please **give a small description** about what & how it happend.<br>
+Try to explain the issue in as much detail as possible.
+
+If possible, try to provide screenshots!
+
+### Please upload the `otdebug.txt` file together with your bug report!
+
+---
+<img src="https://apis.dj-dj.be/cdn/openticket/logo.png" alt="Open Ticket Logo" width="170px">
+
+**Security Policy**<br>
+[changelog](https://otgithub.dj-dj.be/releases) - [documentation](https://otdocs.dj-dj.be) - [tutorial](https://www.youtube.com/watch?v=2jK9kAf6ASU) - [website](https://openticket.dj-dj.be) - [discord](https://discord.dj-dj.be)<br>
+
+© 2024 - [DJdj Development](https://www.dj-dj.be) - [Terms](https://www.dj-dj.be/terms#terms) - [Privacy Policy](https://www.dj-dj.be/terms#privacy)

.gitignore

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+node_modules/
+package-lock.json
+devconfig/
+devdatabase/
+otdebug.txt
+.DS_Store
+*/.DS_Store
+*/*/.DS_Store
+*/*/*/.DS_Store
+TEMP/
+.vscode/
+plugins/*
+!plugins/example-plugin/