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Merge pull request #440 from arduino/Update-orders-and-subscriptions-hub
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Update Orders-Subscriptions hub [HC-1490]
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@Renat0Ribeir0
Renat0Ribeir0 authored Oct 24, 2024
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110 changes: 43 additions & 67 deletions content/Custom/Hubs/Orders-Subscriptions.md
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<div class="actions-wrapper">
<div class="actions-item">
<img src="https://content.arduino.cc/assets/hc-Truck.svg">
<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/5340909969948-About-the-delivery-process"></a>
<span class="link-chevron-right">About the delivery process</span>
<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/13756849779228-Track-your-order"></a>
<span class="link-chevron-right">Track your order</span>
</div>
<div class="actions-item">
<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/5340856700188-Available-shipping-methods"></a>
<img src="https://content.arduino.cc/assets/hc-Box.svg">
<span class="link-chevron-right">Available shipping methods</span>
<img src="https://content.arduino.cc/assets/hc-invoice3.svg">
<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/360016121859-How-can-I-get-my-invoice-"></a>
<span class="link-chevron-right">Get your invoice</span>
</div>
<div class="actions-item">
<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/360016121879-Accepted-payment-methods"></a>
<img src="https://content.arduino.cc/assets/hc-Card.svg">
<span class="link-chevron-right">Accepted payment methods</span>
<img src="https://content.arduino.cc/assets/hc-undo.svg" width="68" height="68">
<a id="keep" href="https://support.arduino.cc/hc/en-us/articles/360014704319-Return-an-item"></a>
<span class="link-chevron-right">Return an item</span>
</div>
<div class="actions-item">
<img src="https://content.arduino.cc/assets/hc-arduino-cloud-hub.svg">
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</div>
<div class="info-wrapper">
<div class="info-item">
<!--<img src="https://content.arduino.cc/assets/hc-warning.svg">-->
<p class="info-title">Not receiving emails from Arduino?</p>
<img src="https://content.arduino.cc/assets/hc-help.svg" width="68" height="68">
<p class="info-title">If you haven't received your delivery</p>
<p>
Learn more about possible solutions for issues with receiving Arduino
emails.
In rare cases, an order might not reach its destination even when the
tracking displays it as delivered. This is more common with shipping
methods that don’t offer proof of delivery.
</p>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360018415520-I-am-not-receiving-any-Arduino-emails">Read the article</a>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/14085643116700-If-you-haven-t-received-your-delivery">Find out what to do if your package is missing</a>
</div>
<div class="info-item">
<!--<img src="https://content.arduino.cc/assets/hc-Turn.svg">-->
<p class="info-title">About refunds and returns</p>
<div class="info-item ">
<img src="https://content.arduino.cc/assets/hc-cloud.svg">
<p class="info-title ">Your Arduino Cloud plan</p>
<p>
Learn more about replacement and return of products and services:
Learn how to review, change, or cancel your Arduino Cloud plan.
</p>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360014704319-Return-an-item">Return an item</a>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4401881299090-Review-change-or-cancel-your-Arduino-Cloud-plan">Manage your Cloud plan</a>
</div>
<div class="info-item">
<img src="https://content.arduino.cc/assets/hc-resistor.svg">
<p class="info-title">Education Kit components</p>
<p>
Find replacements if a component is broken or missing from an Education
kit:
</p>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4406561528210-If-an-Arduino-Education-kit-component-is-missing-or-not-working">If a component is missing or not working</a>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4409205367186-Find-replacement-components-for-your-Arduino-Education-kit">Replacement components for your kit</a>
<img src="https://content.arduino.cc/assets/hc-Card.svg">
<p class="info-title">Payment methods</p>
<p>Accepted payment methods vary between products in the Arduino Store and subscriptions in the Digital Store, as well as whether you are buying as an individual, educational institution, or company.</p>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360016121879-Accepted-payment-methods">View accepted payment methods</a>
</div>
<div class="info-item">
<img src="https://content.arduino.cc/assets/hc-list.svg">
<p class="info-title">Get your invoice</p>
<p>
Learn how to get your invoice after purchasing Arduino products from
the Arduino Store or Amazon.
</p>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360016121859-How-can-I-get-my-invoice-">Read the guide</a>
<img src="https://content.arduino.cc/assets/hc-Box.svg">
<p class="info-title">Shipping methods</p>
<p>Learn more about the available shipping methods for different regions. Delivery times vary based on carriers and destination countries.</p>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/5340856700188-Available-shipping-methods">Explore shipping methods</a>
</div>
</div>
<h2 class="center hub">Subscriptions</h2>
<div class="info-wrapper">
<div class="info-item ">
<img src="https://content.arduino.cc/assets/hc-cloud.svg">
<p class="info-title ">Your Arduino Cloud plan</p>
<p>
Learn how to review, change or cancel an Arduino Cloud plan, and learn
more about billing and feature changes when switching to a different
Cloud plan.
</p>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4401881299090-Review-change-or-cancel-your-Arduino-Cloud-plan">Modify your Cloud plan</a>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4401874211730-Billing-and-feature-changes-when-switching-to-a-different-Cloud-plan">Billing and feature changes when modifying a Cloud plan</a>
<div class="info-item">
<img src="https://content.arduino.cc/assets/hc-order.svg" width="68" height="68">
<p class="info-title ">Place an order</p>
<p>Learn how to place an order on the Arduino Official Store.</p>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4409759302290-Place-an-order-at-the-Arduino-Official-Store">How to buy on the Arduino Official Store</a>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/14755472001308-How-to-make-a-tax-exempt-order">Place a tax-exempt order</a>
</div>
<div class="info-item">
<img src="https://content.arduino.cc/assets/hc-sim.svg">
<p class="info-title ">Modify an Arduino SIM card subscription</p>
<img src="https://content.arduino.cc/assets/hc-resistor.svg">
<p class="info-title">Education Kit components</p>
<p>
Learn how to pause or cancel your Arduino SIM card subscription:
Sometimes, components from an Education kit may be missing, broken, or you might need additional parts. Learn how to troubleshoot these issues or find replacement components for your kit.
</p>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360016077300-How-to-modify-Arduino-SIM-card-subscription">Read the guide</a>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4406561528210-If-an-Arduino-Education-kit-component-is-missing-or-not-working">If a component is missing or broken</a>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4409205367186-Find-replacement-components-for-your-Arduino-Education-kit">Find replacement components for your kit</a>
</div>
</div>
<h2 class="center hub">Orders</h2>
<div class="info-wrapper">
<div class="info-item ">
<p class="info-title ">Get a quote from Arduino</p>
<p>
Learn how to get a quote from Arduino as an individual buyer, a company,
or a school, or as a distributor:
</p>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360022125620-How-to-receive-a-quote-from-us-Individuals-Companies-and-Schools">Read the guide</a>
</div>
<div class="info-item">
<p class="info-title ">Place an order</p>
<p class="info-title ">Request Distributor quotes</p>
<p>
Learn how to place an order as an educator, business, or distributor.
If you're an Arduino Distributor, you can request quotes in the Arduino
B2B Store, view their status, and download them as PDFs.
</p>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/4409759302290-Place-an-order-as-an-educator-business-or-distributor">Read the guide</a>
<a class="link-chevron-right" href="https://support.arduino.cc/hc/en-us/articles/360022125620-Request-and-manage-quotes-as-an-Arduino-Distributor">Request and manage quotes as an Arduino Distributor</a>
</div>
<div class="info-item info-big">
<p class="info-title ">Arduino's billing information</p>
<p>
In case you need this information to complete an order for a school or
organization, Arduino’s billing details can be found in our transparency
page:
If you need Arduino’s billing details to complete an order for a school or organization, you can find them on our transparency page:
<a class="link-up-right" href="https://store.arduino.cc/transparency">Arduino’s Billing Details</a>
</p>
</div>
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