Configure Receiving Email with POP3

BugNET allows you to integration with a POP3 server to receive emails and log them as issues according to some user configured settings.

Enable the Mailbox Reader

Uncomment the mailbox reader from the web.config file in two places:

<httpModules>
	<!-- BugNET HttpModules -->
	<add name="AuthenticationModule" type="BugNET.HttpModules.AuthenticationModule, BugNET.HttpModules.Authentication"/>
	<add name="LocalizationModule" type="BugNET.HttpModules.LocalizationModule, BugNET.HttpModules.Localization"/>
	<add name="MailBoxReaderModule" type="BugNET.HttpModules.MailboxReaderModule, BugNET.HttpModules.MailBoxReader" />
</httpModules>
<!-- removed for brevity -->
<system.webServer>
	<validation validateIntegratedModeConfiguration="false"/>
	<modules>
		<!-- BugNET HttpModules -->
		<add name="AuthenticationModule" type="BugNET.HttpModules.AuthenticationModule, BugNET.HttpModules.Authentication"/>
		<add name="LocalizationModule" type="BugNET.HttpModules.LocalizationModule, BugNET.HttpModules.Localization"/>
		<add name="MailBoxReaderModule" type="BugNET.HttpModules.MailboxReaderModule, BugNET.HttpModules.MailBoxReader" />
	</modules>
<!-- removed for brevity -->

Enable the mailbox reader in the BugNET Application Configuration section:

1. Log in as an admin user
2. Go to Admin -> Application Configuration on the menu
3. Select POP3 Mailbox from the left hand menu
4. Set the following configuration settings accordingly.

• Enable - Check the box to enable the mailbox reader.
• Server - Enter the name of your pop3 server. (e.g. pop3.mydomain.com)
• Port - The port of your mail server (Default is 110)
• Username - The name of the user used to connect to the server
• Password - Password of the account in which you will use to connect to the server.
• SSL - Check this if your server requires SSL
• Polling Interval - How often BugNET will poll the server for new email
• Delete Processed Messages - Check this if you want to delete messages that have been process by the mailbox reader after looking at them.
• Process Attachments - Check this if you would like BugNET to include email attachments as attachments when creating an issue
• Body Template - The text that is attached to the issue description when an issue is added from email
• Reporting Username - The username of the user who you would like to set the issue as created by

5. Click update settings

Create Project Mailboxes

1. Go to Admin -> Projects
2. Select the project in which you would like to add POP3 integration
3. Select Mailboxes from the left hand menu
4. Create a new mailbox association

• Email Address The email address (mailbox) of the mailbox you would like to monitor. (e.g. [email protected])
• Assign To The username of the user who you would like to set the issue as created by
• Issue Type The value for the issue type field for issues created from this mailbox.

8. Click add mailbox