feat: add how to manually collect node data #696
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some suggestions to the script change: rancher/support-bundle-kit#130 (comment) |
Signed-off-by: Jack Yu <[email protected]>
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Use a more common approach for both air-gapped and networked environments. |
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Since we need to consider the air-gapped environment, I think using a common approach would be a suitable option for all different users. Alternatively, separating two different guidelines and scripts for different targets could be hardly managed. So I closed support bundle PR. @bk201 @innobead Thank you for advices. |
The updated doc looks good to me. |
| ### Manually Collect Node Bunndle | ||
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| If node is not ready or down, support bundle kit can't collect data. Please follow these steps to manually collect data. | ||
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| 1. Run script to prepare envioronment. |
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| ### Manually Collect Node Bunndle | |
| If node is not ready or down, support bundle kit can't collect data. Please follow these steps to manually collect data. | |
| 1. Run script to prepare envioronment. | |
| ### Manually Collect Data for Support Bundle | |
| Harvester is unable to collect data and generate a support bundle when the node is inaccessible or not ready. The workaround is to run a script and compress the generated files. | |
| 1. Prepare the environment. |
| ```sh | ||
| mkdir -p /tmp/support-bundle # ensure /tmp/support-bundle exists | ||
| echo JOURNALCTL="/usr/bin/journalctl -o short-precise" > /tmp/common | ||
| export SUPPORT_BUNDLE_NODE_NAME=$(hostname) | ||
| ``` |
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Please indent this code block.
| 2. Run `curl -o collector-harvester https://raw.githubusercontent.com/rancher/support-bundle-kit/refs/heads/master/hack/collector-harvester` to download script | ||
| 3. Run `chmod +x collector-harvester` | ||
| 3. Run `./collector-harvester / /tmp/support-bundle` | ||
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| After finishing this process, please compress the `/tmp/support-bundle` and attach it with the related issue. |
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| 2. Run `curl -o collector-harvester https://raw.githubusercontent.com/rancher/support-bundle-kit/refs/heads/master/hack/collector-harvester` to download script | |
| 3. Run `chmod +x collector-harvester` | |
| 3. Run `./collector-harvester / /tmp/support-bundle` | |
| After finishing this process, please compress the `/tmp/support-bundle` and attach it with the related issue. | |
| 1. Run the following commands: | |
| - Download the script: `curl -o collector-harvester https://raw.githubusercontent.com/rancher/support-bundle-kit/refs/heads/master/hack/collector-harvester` | |
| - Add executable permissions: `chmod +x collector-harvester` | |
| - Run the script: `./collector-harvester / /tmp/support-bundle` | |
| 1. Compress the files in `/tmp/support-bundle`, and then attach the archive to the related issue. |
Related Issue: harvester/harvester#6831
New Script: rancher/support-bundle-kit#130