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💬 WFP-2367: Add latest technical updates (#900)
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katie-cawthorne authored Feb 21, 2024
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7 changes: 7 additions & 0 deletions server/views/pages/technical-updates.njk
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<li>Initial appointment: We’ve added who the initial appointment is with to the Unallocated cases table.</li>
<li>Cannot allocate to a probation practitioner: We’ve updated the help text in the service to resolve this issue. “If you cannot allocate to a probation practitioner, it’s because their email address is not linked to their staff code in NDelius. Report the issue via Service Desk as an ‘unlinked officer code’.”</li>
{% endif %}
{% if technicalUpdate.heading === "21 February 2024" %}
<li>Help text: We’ve added help content about what types of case you can allocate.
<br>
<em>You can allocate court-to-community and custody-to-community cases, but they may sit in separate teams.</em>
</li>
<li>Survey about the notification email: We’ve added a link in the email to a <a class="govuk-link" href="https://forms.office.com/Pages/ResponsePage.aspx?id=KEeHxuZx_kGp4S6MNndq2JfL5_1h2G9Gi17tzGJyJ5hUNzNPNDNZN0pQMlBCOTAySzkzM0U3R0ZaUS4u">feedback survey</a>, where you can tell us what case data you want to see in the email.</li>
{% endif %}
</ul>
<h2 class="govuk-heading-s">Technical fixes</h2>
<ul class="govuk-list govuk-list--bullet">
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17 changes: 17 additions & 0 deletions technicalUpdates.json
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[
{
"heading": "21 February 2024",
"whatsNew": [
"Allocating custody cases: We’ve made a number of small changes to support you with allocating custody-to-community cases through the service.",
"COM handover: We’ve added the COM handover date to the Unallocated cases table.",
"Deselecting empty teams: If you see empty teams on the Allocate cases by team screen or Select a probation practitioner screen, we’ve added a link to edit your teams list.",
"Allocating other types of case: We’ve updated the content about what types of case cannot be allocated through the service, and will need to be done in NDelius.",
"Who the initial appointment is with: If there’s an initial appointment date in the Unallocated cases table, it will display who the initial appointment is booked with.",
"External transfers: We’ve added an ‘Action required’ badge to external transfer cases appearing in the Unallocated cases table. These cases cannot be allocated through the service until the transfer process is completed in NDelius. You can still review the case details.",
"Entering an email address: We’ve updated the email address autocomplete functionality to trigger when uppercase letters are entered into the address field, so it will bring up the email address book.",
"Notification email: We’ve updated the email content to include an Official-Sensitive disclaimer"
],
"technicalFixes": [
"We’ve fixed an issue with the beta banner where it was partially obscured at certain zoom levels.",
"We’ve updated the names of some teams in the London region to fix spelling mistakes."
]
},
{
"heading": "15 December 2023",
"whatsNew": [],
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