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@@ -26,7 +26,7 @@ Yes. We have a [resource hub with all our latest documentation](/docs). We also | |
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### What kind of support is available at the launch of Surreal Cloud (Beta)? | ||
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We are offering community support at launch. You can get help via our [Discord channel](https://discord.gg/surrealdb) `#surreal-cloud` or any of our [community channels](https://surrealdb.com/community). | ||
We are offering community support at launch. You can get help via our [Discord channel](https://discord.gg/surrealdb) `#surreal-cloud` or any of our [community channels](/community). | ||
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### Which cloud platform is SurrealDB available on? | ||
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@@ -45,7 +45,7 @@ Surreal Cloud (Beta) supports the following programming languages: | |
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- [JavaScript/TypeScript](/docs/sdk/javascript) | ||
- [Python](/docs/sdk/python) | ||
- [Go](/docs/sdk/go) | ||
- [Go](/docs/sdk/golang) | ||
- [Java](/docs/sdk/java) | ||
- [Rust](/docs/sdk/rust) | ||
- [PHP](/docs/sdk/php) | ||
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@@ -78,7 +78,7 @@ Surreal Cloud (Beta) does not currently allow outgoing network requests, scripti | |
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Surreal Cloud (Beta) is designed with security in mind and aims to provide robust protection for your data and applications. The platform leverages industry-standard security practices, including encryption at rest and in transit, network isolation, access controls and monitoring. For authentication, Surreal Cloud (Beta) supports multi-factor authentication through the available identity providers that offer it to their users. We are also working towards ISO 27001 and SOC 2 compliance, with plans to expand to other industry-specific compliance programs in the future, such as HIPAA or PCI DSS. | ||
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Additionally, Surreal Cloud (Beta) is built on top of SurrealDB, which provides powerful and flexible [security features](https://surrealdb.com/docs/surrealdb/security/summary#product) that are available to all Surreal Cloud (Beta) customers. SurrealDB is developed and maintained following modern [security practices](https://surrealdb.com/docs/surrealdb/security/summary#process) to ensure early detection of security vulnerabilities and other security issues. | ||
Additionally, Surreal Cloud (Beta) is built on top of SurrealDB, which provides powerful and flexible [security features](/docs/surrealdb/security/summary#product) that are available to all Surreal Cloud (Beta) customers. SurrealDB is developed and maintained following modern [security practices](/docs/surrealdb/security/summary#process) to ensure early detection of security vulnerabilities and other security issues. | ||
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Please note that we will keep improving security during the ongoing beta stage and, as a precaution, we recommend abstaining from hosting sensitive data in Surreal Cloud (Beta) during this stage. | ||
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@@ -118,7 +118,7 @@ All instances created in Surreal Cloud are publicly reachable over the internet | |
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### How much does Surreal Cloud (Beta) cost? | ||
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Surreal Cloud (Beta) offers a flexible pricing model that allows you to pay only for the resources you use. The pricing is based on storage and compute you consume. For detailed pricing information, please refer to the [pricing](https://surrealdb.com/pricing) page. | ||
Surreal Cloud (Beta) offers a flexible pricing model that allows you to pay only for the resources you use. The pricing is based on storage and compute you consume. For detailed pricing information, please refer to the [pricing](/pricing) page. | ||
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### Is there a free tier available for Surreal Cloud (Beta)? | ||
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@@ -142,7 +142,7 @@ Please send an email to [email protected] outlining the nature of your query | |
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### Are there any additional fees? | ||
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No, we are transparent about our pricing. All costs are outlined on our [pricing page](https://surrealdb.com/pricing), and there are no hidden fees or unexpected charges. Prices quoted on our website are exclusive of VAT or sales tax. Any relevant taxes will be displayed clearly on all customer invoices. | ||
No, we are transparent about our pricing. All costs are outlined on our [pricing page](/pricing), and there are no hidden fees or unexpected charges. Prices quoted on our website are exclusive of VAT or sales tax. Any relevant taxes will be displayed clearly on all customer invoices. | ||
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### How am I billed for usage? | ||
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@@ -152,7 +152,7 @@ You are billed on a monthly basis for all services used during the previous mont | |
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### What terms and conditions govern my use of Surreal Cloud (Beta)? | ||
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Using Surreal Cloud (Beta) means that the User agrees to the terms and conditions of our Master Services Agreement (MSA) available on our [legal page](https://surrealdb.com/legal). Here we endeavour to be open and transparent with our legal, compliance, and privacy processes and our shared responsibilities and commitments to supporting your use of the Services. | ||
Using Surreal Cloud (Beta) means that the User agrees to the terms and conditions of our Master Services Agreement (MSA) available on our [legal page](/legal). Here we endeavour to be open and transparent with our legal, compliance, and privacy processes and our shared responsibilities and commitments to supporting your use of the Services. | ||
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### Are you located in a US-Embargoed country or in Russia? | ||
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@@ -178,7 +178,7 @@ You can find a variety of resources to help you learn more about SurrealDB via [ | |
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- [SurrealDB Docs](http://www.surrealdb.com/docs): Comprehensive guides and references for all features, including docs to accompany [Surrealist](http://www.surrealdb.com/docs/cloud) | ||
- [YouTube Channel](https://youtube.com/surrealdb): Stay up-to-date with the latest releases, learn new skills and discover what other developers are building with SurrealDB. | ||
- [SurrealDB University](https://surrealdb.com/learn): A self-paced video course with hands-on labs and interactive tutorials. | ||
- [SurrealDB University](/learn): A self-paced video course with hands-on labs and interactive tutorials. | ||
- [SurrealDB Book](http://www.surrealdb.com/learn/book): An in-depth, story-driven guide to mastering SurrealDB. | ||
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### How do I report a bug or request a feature in Surreal Cloud (Beta)? | ||
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