Skip to content

Releases: uvdesk/community-skeleton

v1.1.7

03 Jan 12:22
v1.1.7
1195808
Compare
Choose a tag to compare

Release Notes v1.1.7

💖 Features

  • Microsoft modern app support added (For Mailbox).
  • Added Marketing module for any new product related updates to customers.
  • Added OTP option for customers to login.
  • Round Robin Ticket assignment option added.
  • Added a New language he (Hebrew).
  • Added option for selecting and save country for ticket.
  • Showing customer email along with name in side filters ticket list.
  • In case of multiple attachments now added cross button for each attachment, So that user can remove a particular attachment.
  • Attachments renaming true for security purpose.

🚵 [Misc. Updates]

  • License and support email related updates.
  • Code Refactoring

🐛 [Bug Fixes]

Issues Fixed in Core Framework

  • Issue #508 #549 - Filter issue resolved for customer filtering.
  • Issue #552 - In agent activity option: date filter should be select correct date format.
  • Issue #524 - ticket is in trashed folder and we will reply from the admin then it should not send mail to the customer.
  • Issue #577 - Customer name edit from admin side on ticket view page, if we leave space in starting customer name is removed in ticket view.
  • Issue #587 - ticket is updated from the ticket list page flash message should be same of updated option.
  • Issue #582 - In agent option, the permission tab should be shown a privileges icon.
  • Issue #583 - If extra enter space leave in ticket type, group, and team description so ticket threads do not loads on ticket view page.
  • Issue #573 - In the search filter, if we space to leave in the start and last search filter not working
  • Issue #702 #601 - system can't calculate kudos score.
  • Issue #594 - The ticket view page is not showing the proper date time format.
  • Issue #605 - If saved Replies sharing without any group and team to another agent or administrator so here shows same saved reply instead of the 403 page.
  • Issue #606 - When mail reply from collaborator side in agent and customer reply email template so collaborator email reply creates a new ticket
  • Teams not removing from edit agent page - resolved
  • Issue #665 - When upload txt file in ticket , total count of words attaching at the end of the file.
  • Issue #644 - On the agent side should not be showing the reports icon without given any agent activity privileges.
  • Issue #656 - In spam settings: If email added in spam so should not be ticket created from the admin end.
  • Download link correction for ticket.
  • Initial thread opening issue if multiple emails in cc or collaborator.
  • Microsoft redirect URL update.
  • Lang select snippets position issue resolved on dashboard.

Issues Fixed in support-center-bundle

  • Issue #538 - Tag line is not translated in other languages except the English.
  • Made required message field in ticket creation form on front end.
  • Issue #228 - front website cookies policy Popup issue if switch language in Arabic.
  • Issue #168 - Branding logo file type checking issue.
  • Issue #162 - Broadcast message when choosing current date, not showing current date.
  • Issue #215 - Article's numbered list not being rendered correctly.
  • Issue #218 - In Folder, if we using the any docs file in folder image file upload so here showing an error instead of warning.
  • Issue #174 - CSS Font-size 0 hides OL/UL/LI in Knowledgebase.
  • Issue #170 - When creating an article and adding a tag this special character: " / " after click on view button shows an error.
  • Issue #169 - When creating articles and adding tags should be show warning here: Must be less than 20 characters.
  • Issue #206 - Trashed ticket should not open on customer end.
  • Issue #216 - In article should be limit added for the horizontal lines.
  • Issue #173 - In article section when choosing Div and Pre tag so customer panel not showing text or content.
  • Marketing announcement URL validation added.
  • Allowing underscore in strong password for spacial characters.
  • setting customer last reply time.
  • Issue #245 - Update in customer dashboard footer content.

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

v1.1.6

29 Aug 14:11
Compare
Choose a tag to compare

🚀 Release Notes v1.1.6

  • Update: Updated code for creating cache image

v1.1.5

26 Aug 07:24
Compare
Choose a tag to compare
creating new release with the updated code for cache image

v1.1.4

26 Aug 04:51
Compare
Choose a tag to compare
creating and releasing tag

v1.1.3

13 Jun 13:30
Compare
Choose a tag to compare

🚀 Release Notes v1.1.3

Changelog (v1.1.2...v1.1.3)

  • Update: Render project version number dynamically

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

v1.1.2

13 Jun 13:29
Compare
Choose a tag to compare

🚀 Release Notes v1.1.2

Changelog (v1.1.1...v1.1.2)

  • Update: Dropped dependency on uvdesk/composer-plugin in support of symfony/flex
  • PR #619: Changes for error page: Home and support option links (Komal-sharma-2712)
  • Update: Update installation wizard to specify database version during installation
  • PR #614: Translation updates: Correctly render website name in ZH locale (Komal-sharma-2712)

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

v1.1.1

13 Sep 11:16
Compare
Choose a tag to compare

🚀 Release Notes v1.1.1

Changelog (v1.1.0...v1.1.1)

  • PR #592: Translation updates (Komal-sharma-2712)
  • PR #582: Translation updates (Komal-sharma-2712)

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

v1.1.0

25 Mar 12:07
Compare
Choose a tag to compare

🚀 Release Notes v1.1.0

Changelog (v1.0.18...v1.1.0)

  • Feature: Improved compatibility with PHP 8 and Symfony 5 components
  • Bug #546: Use getThrowable() instead of deprecated getException() function in ExceptionSubscriber.php (vipin-shrivastava)
  • PR #545: Update README.md - Add link to respective uvdesk's twitter and youtube profiles (papnoisanjeev)
  • PR #532: Fix typo mode_rewrite to mod_rewrite (harrisonratcliffe)
  • PR #522: Clicking on website logo should redirect to admin login instead of dashboard in error.html.twig (vipin-shrivastava)
  • Bug #518: Retrieve user from security token in ExceptionSubscriber.php (vipin-shrivastava)
  • PR #515: Remove miscellaneous duplicate translation records - messages.it.yml (Komal-sharma-2712)
  • PR #513: Update italian translation resources - messages.it.yml (PeopleInside)
  • PR #509: Update french translation resources - messages.fr.yml (user592965)
  • PR #505: Update translation file resources (Komal-sharma-2712)
  • PR #504: Update translation file resources (Komal-sharma-2712)
  • PR #503: Update italian translation resources - messages.it.yml (PeopleInside)
  • PR #502: Update translation resources for error page translations (vipin-shrivastava)

Please refer to CHANGELOG-1.1.md for more information regarding updates included in this release.

Stable Release v1.0.18

27 Oct 15:18
Compare
Choose a tag to compare

Release Notes v1.0.18

Features

  • Compatibility with PHP 8.
  • Updated error pages design and added links https://prnt.sc/1xgqzz9
  • Saved reply search option added with default focus on search bar to save clicks.
  • Added yellow background for note on ticket reply box https://prnt.sc/1xhppxm
  • Layout updates on ticket view for scroller and search drop down.
  • Cache clear button added on dashboard so that user can clear cache of project without
    running command using CMD https://prnt.sc/1xgogwb
  • Ticket conversion issue during mailbox refresh command so now user will able to see
    error on CMD if any error.
  • Added route for debugging ticket creation issue using email.
  • All Attachment remove from it's physical path as well if we delete any ticket or profile etc.
  • Ticket Transfer functionality added if removing a agent all tickets will assigned to another agent using workflow.
  • Added some default workflow and email templates for collaborators.
  • Updated "last update" filter on customer ticket listing.

🐛 [Bug Fixes]

  • Issue #492: agent password creation redirects to customer login page.
  • Issue #488: Better managment of email fetching in case of errors.
  • Issue #485: Crontab.
  • Issue #484: No puedo enviar ni recibir correos.
  • Issue #483: Get laravel 8 Uvdesk
  • Issue #480: Improve 404 page enhancement.
  • Issue #476: Fix the default email template to customer when ticket is created.
  • Issue #475: Error when downloading attachment from customer side
  • Issue #474: Add an option to not rename attachments.
  • Issue #472: Login Button backend shows no reaktion.
  • Issue #465: Sort ticket by latest updated.
  • Issue #466: Loading issue of Tickets which have more Text messages.
  • Issue #464: Line breaks are not or not nicely displayed.
  • Issue #462: Error Create Ticket.
  • Issue #461: swiftmailer.yaml
  • Issue #459: Disable cloudflare CDN for static contents.
  • Issue #457: swift error.
  • Issue #455: Move the HelpDesk string to the custom field.
  • Issue #454: Can not install UVdesk after install of Composer 2.x.
  • Issue #452: error deleting ticket permanently.
  • Issue #452: User login error message not translated.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.

Stable Release v1.0.17

27 Oct 14:57
Compare
Choose a tag to compare

Release Notes v1.0.17

Features

  • Compatibility with PHP 8.
  • Updated error pages design and added links https://prnt.sc/1xgqzz9
  • Saved reply search option added with default focus on search bar to save clicks.
  • Added yellow background for note on ticket reply box https://prnt.sc/1xhppxm
  • Layout updates on ticket view for scroller and search drop down.
  • Cache clear button added on dashboard so that user can clear cache of project without
    running command using CMD https://prnt.sc/1xgogwb
  • Ticket conversion issue during mailbox refresh command so now user will able to see
    error on CMD if any error.
  • Added route for debugging ticket creation issue using email.
  • All Attachment remove from it's physical path as well if we delete any ticket or profile etc.
  • Ticket Transfer functionality added if removing a agent all tickets will assigned to another agent using workflow.
  • Added some default workflow and email templates for collaborators.
  • Updated "last update" filter on customer ticket listing.

🐛 [Bug Fixes]

  • Issue #492: agent password creation redirects to customer login page.
  • Issue #488: Better managment of email fetching in case of errors.
  • Issue #485: Crontab.
  • Issue #484: No puedo enviar ni recibir correos.
  • Issue #483: Get laravel 8 Uvdesk
  • Issue #480: Improve 404 page enhancement.
  • Issue #476: Fix the default email template to customer when ticket is created.
  • Issue #475: Error when downloading attachment from customer side
  • Issue #474: Add an option to not rename attachments.
  • Issue #472: Login Button backend shows no reaktion.
  • Issue #465: Sort ticket by latest updated.
  • Issue #466: Loading issue of Tickets which have more Text messages.
  • Issue #464: Line breaks are not or not nicely displayed.
  • Issue #462: Error Create Ticket.
  • Issue #461: swiftmailer.yaml
  • Issue #459: Disable cloudflare CDN for static contents.
  • Issue #457: swift error.
  • Issue #455: Move the HelpDesk string to the custom field.
  • Issue #454: Can not install UVdesk after install of Composer 2.x.
  • Issue #452: error deleting ticket permanently.
  • Issue #452: User login error message not translated.

Please refer to CHANGELOG-1.0.md for more information regarding updates included in this release.