GLPI Plugin for direct VNC connection inside ticket
This Plugin add a simple button inside tickets:
If user is correctly connected to one or more computer it will launch a VNC connection using the computer name
- Prerequisites
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VNC Must be installed in the destination PC
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PC Name must be correct and resolved inside your DNS Server
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Add a script in your pc and add a node inside regedit
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write a script (you will find inside resources) like this (let's assume in c:\startVNC.bat)
SET S=%1
SET S=%S:~7,-2%
call "C:\Program Files\TightVNC\tvnviewer.exe" %S%
quit 0
- Open regedit and add
Windows Registry Editor Version 5.00
[HKEY_CLASSES_ROOT\vnc]
@="URL:vnc Protocol"
"URL Protocol"=""
[HKEY_CLASSES_ROOT\vnc\shell]
[HKEY_CLASSES_ROOT\vnc\shell\open]
[HKEY_CLASSES_ROOT\vnc\shell\open\command]
@="\"c:\\startVNC.bat\" \"%1\""
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Download and install the plugin as usual
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Go to config page Tools -> Remote Support
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Define the params according to your configuration
TODO: a lot of documentation